INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, we strive to ensure that the product you receive matches the image displayed on our website as closely as possible. However, slight variations may occur due to factors such as lighting and monitor settings.

Where can I view my sales receipt?

Your sales receipt will be sent to the email address you provided during the checkout process. If you can't find it in your inbox, please check your spam or junk folder. You can also access your order history and receipts by logging into your account on our website.

How can I return an item?

If you're not satisfied with your purchase, you can initiate a return within 3 days of receiving your order. Please visit our Returns & Exchanges page on our website for detailed instructions on how to process your return. Make sure the item is unused, in its original packaging, and accompanied by the sales receipt for a smooth return process.

Will you restock items indicated as “out of stock?”

We regularly restock popular items that are out of stock. However, availability depends on factors such as product demand and supplier inventory. We recommend signing up for product notifications on our website to be notified when an item is back in stock.

Where can I ship my order?

We offer shipping to addresses within Pakistan. During the checkout process, you can enter your desired shipping address. Please ensure that the address provided is accurate and complete to avoid any delivery delays.

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